PRODUCTS Customer Support Center

Get a fast response when every second counts.


At Danka, we understand that your people need to do their jobs as efficiently as possible. When you call us, we're ready to spring into action with service that's hard to beat.

• Our computerized service call management system routes your call to the right department. Dropped calls are virtually eliminated. No frustrating hang-ups for you.
  
• Our staffing levels and infrastructure provide a fast response time. Your wait time is minimized. Your production gets back on line sooner.
  
• Our people are fully trained and professional; customer service is their job. Their courteous, knowledgeable assistance helps lower the stress of problems.
  
• Our customer concern escalation process means we "own" your problem.
  
• Plus, we are networked to our hardware and software partners for additional
  technical support as part of any necessary escalation.
  
  Your one phone call is all it takes.

As you can tell, we go to great lengths to minimize the impact of any interruption. Ongoing quality assurance monitoring ensures you consistent, high-quality service whenever you require our help. We have recently added voice recognition software to allow automated call placement to provide you with continuous service, just in case we ever experience a problem.